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FAQ

  • How do I know what size I am?

    • All our collection pieces are made to order, meaning all items will be specially made to your own size and measurements. At the time of order, we will send you a point of measure form to fill out to ensure accurate measurements are taken.

  • How long will my custom order take to manufacture?

    • Once the order has been placed, it will take 5-7 weeks to receive.

  • What is the return/exchange policy?

    • Since each outfit is custom made to your specifications we cannot accept returns or exchanges at this time.

  • Do you offer custom designs?

    • Yes, Deefusion Custom Design specializes in working with you, as a private client, to design and bring to life any vision you have, whether it is bridal wear, bridesmaids’ dresses, party wear, etc.

  • How does a custom order consultation work?

    • After you email us your initial inquiry, we will discuss your exact ideas and give you a price quote based on the design. We will then create a sketch for you to visualize the concept. Once the sketch has been approved, we will start the manufacturing process.

  • What happens if my outfit does not fit me?

    • Because we create each outfit to your exact specifications, we ask that you pay close attention to the detailed measurement chart we provide when taking your measurements. We do not provide refunds or alterations. If we make a mistake in your measurements, we will alter it at no cost to you.

  • Do you ship worldwide?

    • Yes! Shipping costs will vary by location and shipping method.

  • For any other inquiries, please email info@deefusion.com or submit your inquiry on our Contact Us page.